Net Promoter Score survey form template
The 0 to 10 recommendation question, one question at a time, with follow-ups by score.
4 questions · one question at a time · logic
What it asks
- How likely are you to recommend us to a friend or colleague?Rating, required
- What is the one thing we could do better?Long text
- What do you like most about us?Long text
- May we quote you on our website?Yes / No
Logic
- Shows “What is the one thing we could do better?” when “How likely are you to recommend us to a friend or colleague?” is less than “7”.
- Shows “What do you like most about us?” when “How likely are you to recommend us to a friend or colleague?” is more than “8”.
- Shows “May we quote you on our website?” when “How likely are you to recommend us to a friend or colleague?” is more than “8”.
Try it in the preview. How conditional logic works
After someone submits
They see: “Thanks for telling us. Every answer is read by the team.”
You get an email for each submission, and every answer is stored encrypted in your dashboard.
More feedback templates
- Customer feedbackA rating, what went well and what could be better, with a follow-up when the score is low.
- Product feedbackHow people use your product, what they rate it, and what they would add.
- Event feedbackRatings for the sessions, venue and organisation, and ideas for next time.
- Website feedbackDid visitors find what they came for? Pass the page in the link to know where they were.